Technical Support

The Arctic Sun® 5000 Temperature Management System was designed with ease of service in mind and incorporates a multitude of features which will assist Biomedical Engineers in maintaining performance  

24-7 Technical Support is available while a patient is being treated with the Arctic Sun® 5000 Temperature Management System.  Call: 866-840-9776



For all non-urgent clinical or technical support. Call 877-267-2314 Ext 4 or email LOU-CustomerService@crbard.com

Technical Support Manuals

• Arctic Sun® 5000 Temperature Management System Operator’s Manual - 770-00 
• Arctic Sun® 5000 Temperature Management System Service’s Manual - 772-00 
• Arctic Sun® 2000 Temperature Management System CTU Operator’s Manual - CTU 

For Arctic Sun® 5000 Temperature Management System see Advanced Setup Screen on the device.

Service Videos

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Introduction
Filling the Device
Software Upgrade
Drain/Total Drain