Medivance 24/7 Urgent Clinical Support

Get answers when you have a patient on the Arctic Sun - 866-840-9776


The 24/7 Helpline is intended to assist healthcare professionals with technical questions they may have regarding the use of the Arctic Sun® Temperature Management System. While the Helpline is staffed by licensed critical care nurses, they are not able to provide medical or nursing advice or to prescribe treatment.

For non-urgent matters, please call 877-267-2314 M-F 8:00 a.m. - 5:00 p.m. MST or email customerservice@medivance.com